Skip to main content

Legal

Refund Policy

How refunds and cancellations work for paid Lanternfish Cloud plans.

Last updated · October 18, 2026

Questions about this document? Use Lanternfish's private contact form

01

Who processes your payment

Paddle.com is the Merchant of Record for Lanternfish Cloud orders. Paddle handles checkout, tax, invoices, and refunds, and the charge on your statement comes from Paddle.

02

14-day refund

If Lanternfish is not right for you, request a refund within 14 days of a payment and you get that payment back in full. This applies to the first payment of a plan and to each renewal.

03

Usage above the plan

Blocks of runs above your plan are added to the next renewal invoice. They follow the same 14-day window from the date that invoice is paid.

04

Cancelling

You can cancel at any time from Settings → Billing → Invoices and payment. The plan stays active until the end of the period you paid for and does not renew.

05

How to request a refund

Contact us through the support form with the email on the account, or reply to the Paddle receipt. You can also reach Paddle directly at paddle.net. Refunds go back to the original payment method.